Job Summary:

The Clinical Business Analyst works at the interface between clinical practice, public-health programmes and technical teams, translating clinical guidelines and health-service workflows into clear, testable system requirements.

Main Duties:

1. Leads analysis of clinical and health-service workflows and facilitates requirements sessions with clinicians, programme specialists and technical teams.
2. Translates clinical guidelines and policy into functional and non-functional requirements, process maps, user stories and acceptance criteria.
3. Maintains structured requirements documentation and traceability, and ensures requirements are testable before development begins.
4. Supports backlog refinement and prioritisation, and manages change requests and their effect on existing workflows.
5. Defines clinical data elements, terminology, decision-support rules and interoperability requirements.
6. Identifies clinical safety, usability and data-quality risks arising from system changes.
7. Coordinates user acceptance testing and confirms that delivered functionality meets approved requirements.
8. Acts as principal liaison between clinical stakeholders and technical teams, and supports change management, training content and user adoption.

Qualifications:

9. Bachelor's degree in Medicine, or another health discipline, Computer Science, or in Health Informatics, Information Systems or a related field.
10. Master's degree in Health Informatics, Public Health, Information Systems or Business Analysis.
11. At least five years' relevant experience in health information systems, clinical informatics, business analysis, health-programme design or digital health.
12. Demonstrated experience gathering and documenting system requirements, and a sound understanding of clinical or public-health workflows.
13. Clinical practice experience in a health facility.
14. Professional business-analysis certification.
15. Experience with an electronic health record or other clinical information system.
16. Experience with WHO SMART Guidelines or Digital Adaptation Kits.
17. Experience with HL7 FHIR or health terminology standards.

Technical Knowledge and Skills

Clinical workflow analysis; process mapping; requirements elicitation; user stories; acceptance criteria; requirements traceability; user acceptance testing; digital health; EHR concepts; interoperability; data standards; usability and change management.