Reporting to the Laboratory Technical Manager. The incumbent will be responsible for coordinating and monitoring daily activities in the main laboratory and provide direct supervision of bench supervisors to ensure sample testing is conducted in accordance with the documented policies and procedures. He/ She will report to the Laboratory Technical Manager and be accountable for processing and testing of samples in all departments of the main laboratory.

Main Duties:

• Supervises specimen processing and testing for all benches in the main laboratory to ensure quality of work.
• Develops orientation and training plans and oversees training of new staff, students, interns and Laboratory users as and when required.
• Ensures that all the benches perform testing of specimens including EQAs within specified sample stability times and results provided to lab users within the established TATs.
• Collaborates with the Assistant QA/QC Manager to supervise the verification of new methods before they are qualified for use in the laboratory.
• Performs periodic management review of records as required by the management system procedures including QC records, routine equipment maintenance records, equipment service and calibration records, safety inspection records, among others.
• Coordinates with the Assistant QAQC Manager to investigate nonconformities and supervise implementation of corrective actions for all benches in the main laboratory.
• Assists the benches with troubleshooting of equipment breakdowns and coordinate vendor support for equipment repair and service requirements.
• Supervises forecasting, quantification and monitoring of reagents and consumables to ensure the benches are always stocked and prevent expiries.
• Works with the Assistant QA/QC Manager to prepare the laboratory for external assessments, inspections and audits.
• Prepares and processes documentation relevant for the fulfillment of regulatory requirements including HPCZ facility and personnel certification, fire certification, among others.
• Assists the Lab Technical Manager in providing advisory services to laboratory users including interpretation of results and professional judgements, among others.
• Ensures adherence to biosafety/biosecurity requirements of all laboratory staff in the conduct of laboratory activities.

 Qualifications:

• Full Grade 12 certificate
• A bachelor’s degree in biomedical sciences, or recognized equivalent is required.
• Registration with HPCZ and a valid practicing license is required.
• A minimum of 5 years’ work experience in Medical/Research Laboratory.
• Training and knowledge in ISO 15189 standard and GCLP guidelines.
• Job knowledge and ability to function independently.
• Leadership and managerial skills and ability to coordinate teams.
• Good analytical skills as well as report writing skills.
• Good communication skills, both verbal and written.
• Organization and problem-solving skills.
• Proficient working with computers.

Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted. 

Please note that all shortlisted candidates will be required to submit verified academic and professional qualifications from the Zambia Qualifications Authority (ZAQA).